Live pilot · Indian municipalities

The city that thinks for itself.

Eight AI modules. Two portals. One civic brain. CITADEL reads documents, watches traffic, senses anomalies, answers citizens and routes every issue to the desk that can fix it. Every screen runs on live data.

GOVERNMENT SIGN IN FOR OFFICIALS · CITIZENS SIGN UP IN SECONDS

AI · LIVE BOOKS OF THE CITY
₹1,500
CH-2026-0042 · CHALLAN ISSUED
0
AI modules in production
0
Portals · gov + citizen
<300ms
Ticket classification
0%
Live data · zero mocks
How it works

From signal to resolution in three moves.

01

The city speaks

A camera frame, a scanned form, a citizen complaint, an air quality spike. Every signal enters through one of the eight gateways.

02

CITADEL reasons

Local models do the heavy lifting. YOLOv11 detects, classifiers route, the RAG reads. The LLM is spent only where judgement is needed.

03

The right desk acts

A challan is drafted, a ticket lands in the right department, an alert pings the officer on Telegram. Every action lands in the audit log.

Enterprise from the first commit

Built like it already runs a city.

Governance data is not a demo. CITADEL was hardened at the database before the dashboards were pretty.

Real authentication

Argon2id passwords, rotating refresh tokens with theft detection, and separate token issuers so the two portals can never cross over.

Append only audit

Every government mutation writes to an audit log with UPDATE and DELETE revoked at the database. A FOIA grade trail.

Sealed data plane

Direct database access is closed to public keys. The backend is the single, enforced path to every row.

Pilot voices

What the early desks say.

The challan reaches the offender on Telegram with the evidence photo before my officer has finished his chai. That used to be a three day loop.

RS
R. Sharma
Traffic Superintendent · pilot city

I reported a waterlogged street at 9 am and watched it move from open to assigned before lunch. The status timeline made the department feel accountable.

AP
Ananya P.
Resident · citizen portal

The audit trail sold it for me. Every approval, every fine edit, every login is a row nobody can rewrite. That is how public systems should be built.

VK
V. Krishnan
Municipal IT Lead · pilot city
Pricing

Priced for public budgets.

Pilot

₹0 / 90 DAYS
  • Both portals, all 8 modules
  • Up to 25 government seats
  • Live open data feeds included
  • Email support
Start pilot
MOST DEPLOYED

Municipality

₹4.9L / YEAR · PER ULB
  • Unlimited seats + citizens
  • Own camera + sensor onboarding
  • FOIA grade audit exports
  • Dedicated onboarding + SLA
Talk to us

State

Custom
  • Multi city federation
  • On premise or sovereign cloud
  • Custom modules + integrations
  • 24×7 command support
Request a briefing
Questions

Asked often.

Yes. Every KPI is computed live from the platform's own database and feeds. Where a number has no honest source, CITADEL shows a dash instead of inventing one. That rule is enforced in code.

Local models carry the heavy work: YOLOv11 for detection, transformer classifiers for text, isolation forests for anomalies, a vectorless reasoning RAG for answers. A hosted LLM is consulted only where judgement is needed, and its answers are cached so a merchant or a claim costs one call, not one per transaction.

PII is stripped before any text reaches a classifier, receipts and attachments live in private buckets behind five minute signed links, personal finance is scoped to the owner at the API, and the public database surface is closed entirely. Comment authors appear as pseudonyms.

The stack is a standard FastAPI backend with Postgres and local model weights, so it deploys to sovereign cloud or on premise hardware. The heavy models run on CPU today and scale with a GPU when you have one.

Week one connects your cameras and open data feeds. Week two loads your fine schedules, departments and routing rules. Week three trains officers on the command center. Citizens sign up themselves in seconds.

CITADEL began as a solo build for AI Hackathon 2026 and grew into a full platform: eight live modules, real authentication, an append only audit trail and a sealed data plane. It is engineered to be sold to and run by real municipalities.

Ready when you are

Run your city.